COMMON QUESTIONS

Everything About AI Visibility.

18 answers covering AI discovery, our audit plans, how Deepsyn works, and what to expect when you reach out.

18+

Questions answered

4

Topic categories

General

Core questions about AI visibility, audits, and how DeepSyn works.

01

What is AI visibility and why does it matter?

AI visibility means how often platforms like ChatGPT, Gemini, Perplexity, and Claude recommend your brand when customers search for products in your category. As more people ask AI instead of Google, being invisible in AI answers means losing customers before they ever visit your website.

AI Visibility
Recommendation Systems
Discovery
02

Is AI visibility the same as SEO?

No. SEO optimizes your position in Google search results. AI visibility is about how AI systems interpret, trust, and recommend your brand inside direct AI-generated answers. A brand can rank #1 on Google and still be completely invisible in AI recommendations.

AI Visibility
Recommendation Systems
Discovery
03

Which AI platforms does Deepsyn analyze?

We test your brand across ChatGPT, Gemini, Perplexity, and Claude, the four most widely used AI platforms. Each platform uses different signals and shows different results, which is why testing across all four gives you the complete picture.

AI Visibility
Recommendation Systems
Discovery
04

How do I know if I need an AI audit?

Ask ChatGPT: 'Best [your category] brands in India.' If your competitors appear but your brand doesn't, you need an audit. If you're not sure how to test this yourself, that's exactly what Deepsyn does for you.

AI Visibility
Recommendation Systems
Discovery

About Deepsyn

Who we are, what we do, and how we're different.

01

Who is Deepsyn built for?

Deepsyn is built for D2C brands, SaaS companies, e-commerce businesses, and growth-focused brands that want to stay visible as discovery shifts from search engines to AI-generated answers.

AI Visibility
Recommendation Systems
Discovery
02

Is Deepsyn a marketing agency?

No. Deepsyn is not an SEO or marketing agency. We analyze how AI systems interpret your brand and identify the visibility gaps affecting AI recommendations.

AI Visibility
Recommendation Systems
Discovery
03

How is Deepsyn different from other AI tools?

Most AI tools create content or automate tasks. Deepsyn analyzes how AI platforms understand and recommend your brand using real buyer-intent queries.

AI Visibility
Recommendation Systems
Discovery
04

What does 'seeing brands through AI' mean?

It means analyzing your brand exactly the way AI systems interpret it to understand what AI recognizes, ignores, or misunderstands about your business.

AI Visibility
Recommendation Systems
Discovery

Plans & Pricing

Everything about our audit plans, delivery, and confidentiality.

01

What is the difference between Plan 1 and Plan 2?

Plan 1 is your complete AI Visibility diagnosis. You receive a 12-page audit report, AI visibility scores across 4 platforms, competitor comparison insights, visibility gaps, recommendation weaknesses, and a 30-day implementation checklist. Plan 2 includes everything in Plan 1 plus the actual execution assets written for your brand — including brand descriptions, Instagram bio rewrite, Google Business profile optimization, AI-friendly process explanation content, 5 strategic content briefs, WhatsApp support, and a personalized Loom walkthrough. Plan 1 tells you what’s broken. Plan 2 gives you the fixes already prepared.

AI Visibility
Recommendation Systems
Discovery
02

What is Plan 3 and is it right for me?

Plan 3 — AI Visibility Management — is designed for brands that want ongoing AI visibility growth instead of a one-time optimization. Month 1 includes everything from Plan 2, followed by continuous monthly AI testing, competitor monitoring, visibility tracking, and one new optimization implemented every month. You also receive monthly score reports showing progress across AI recommendation systems. Plan 3 is ideal for brands treating AI discovery as a serious customer acquisition channel.

AI Visibility
Recommendation Systems
Discovery
03

How is the audit delivered and how long does it take?

Plan 1 is delivered within 3–5 business days. Plan 2 is delivered within 5–7 business days because of the additional strategic assets and implementation work included. Plan 3 follows the same delivery timeline during Month 1, followed by ongoing monthly optimization updates. All deliverables are shared directly through WhatsApp and email — no dashboards, portals, or complicated systems required.

AI Visibility
Recommendation Systems
Discovery
04

Do I need technical knowledge to use the audit?

No. Everything is written in simple, clear language without technical jargon. Every finding is explained in a practical way so you understand exactly what AI systems are interpreting about your brand. Plan 2 also includes ready-to-use copy, optimization recommendations, and a step-by-step implementation roadmap you can apply without needing a developer, SEO expert, or marketing team.

AI Visibility
Recommendation Systems
Discovery
05

How many audit slots are available?

We intentionally limit audits to 7 slots per week across all plans. Each audit involves detailed manual analysis across multiple AI systems and is not automated. This allows us to maintain quality and depth instead of producing generic reports. Once weekly slots are filled, the next available delivery date is shown during checkout. Plan 3 clients automatically receive priority scheduling.

AI Visibility
Recommendation Systems
Discovery
06

Is my brand information kept confidential?

Yes. All brand information, audit findings, business details, and visibility analysis remain completely confidential. We never share client data with third parties, publish case studies without written approval, or retain sensitive information after the engagement is complete. Every audit is prepared privately and exclusively for your brand.

AI Visibility
Recommendation Systems
Discovery

Contact

Response times, plan guidance, and global availability.

01

How quickly will I hear back after submitting?

We review all submissions within 24 hours and respond through WhatsApp or email based on your preference. If your inquiry is related to a specific audit or plan, sharing your brand name and website helps us provide a more relevant response immediately.

AI Visibility
Recommendation Systems
Discovery
02

I’m not sure which plan is right for me. Can you help?

Yes. Whether you need only the Audit (Plan 1), the Audit plus Optimization (Plan 2), or ongoing AI Visibility Management (Plan 3), we’ll recommend the right option based on your current visibility, business stage, and growth goals — without unnecessary upselling.

AI Visibility
Recommendation Systems
Discovery
03

Do you work with brands outside India?

Yes. AI recommendation systems operate globally, and the visibility signals we analyze apply across markets. We work with brands across India, Southeast Asia, and the Middle East. If your customers use AI platforms to discover products or services, we can analyze your AI visibility.

AI Visibility
Recommendation Systems
Discovery
04

What is the free AI Visibility Diagnostic?

We run your brand through ChatGPT, Gemini, and Perplexity and send you a one-page snapshot showing exactly what AI currently says about you, your visibility status, how AI describes your brand, and one key gap we identified. It takes us about 50 minutes and costs you nothing. It's our way of showing you what the full audit looks like before you commit.

AI Visibility
Recommendation Systems
Discovery

Still have questions?

Talk to the Deepsyn team

Get a free AI visibility check or book a 30-minute call — we respond within 24–48 hours.